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Overview
This page contains pdfs of Royal Mail product brochures, rate cards, terms and conditions, and user guides by product.

For a quick overview of what Spring can offer your business on the UK market, have a look at our Destination United Kingdom brochure.


General Terms and Conditions

Royal Mail's General Terms and Conditions apply to the following services:

  • Automated Standard Tariff Large Letter
  • Big Book
  • Cleanmail® (including Cleanmail Plus™ and Cleanmail® Advance)
  • mailmedia®
  • Mailsort® (including Mailsort® Light)
  • Packetpost™, Packetpost™ Returns, Packetsort™, Packetsort™ Plus
  • Presstream® (including Presstream® Walksort®)
  • Royal Mail Heavyweight™
  • Royal Mail Tracked® and Royal Mail Tracked Next Day®
  • Standard Tariff Services, i.e.
    - First Class Letters, Large Letters and Packet
    - Second Class Letters, Large Letters and Packets
    - Recorded Signed For
  • Sustainable® Mail
  • Walksort®


Payment Terms
The Payment Terms apply to all the Royal Mail services. 


Specific Terms for Bulk Mail Services
The Royal Mail specific terms for Bulk Mail services apply to the following services:

  • Automated Standard Tariff Large Letter
  • Big Book
  • Cleanmail® (including Cleanmail Plus™ and Cleanmail® Advance) 
  • mailmedia®
  • Mailsort® (including Mailsort® Light)
  • Presstream® (including Presstream® Walksort®)
  • Royal Mail Heavyweight™
  • Sustainable® Mail
  • Walksort® 

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Automated Standard Tariff Large Letter

Big Book and Royal Mail Heavyweight™

Cleanmail®, Cleanmail Plus™ and Cleanmail® Advance 

mail
media®

Mailsort®
(including Sustainable®  and Advertising Mail)

Packetpost™, Packetsort™ 8 and Packetsort™ Plus

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Packetpost™ Returns

Pressteam® and Presstream® Walksort®

Response Services

Royal Mail Tracked®  and Royal Mail Tracked Next Day®


Standard Tariff Letters

Unaddressed Mail

Walksort®


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